Support - Tee Time Tokens

SUPPORT PAGE

Need a Hand With Tee Time Tokens?We're a small team and we read every message. Most questions get answered within 2 business days.

Before You Email Admin@cornerstoneideas.com:

A lot of issues clear up with a quick fix. Try these first:The app crashes or freezes — Close and reopen the app. If that doesn't do it, restart your phone.

If you're still stuck, uninstall and reinstall (your local round data will reset, but most users only lose the round in progress).

Tokens didn't save — Tokens save when you tap "End Round." If you closed the app mid-round on a flaky cell signal, the round may not have finished saving. Always tap "End Round" before leaving the course.

Leaderboard looks wrong — Check that every player tapped to confirm their tokens. The leaderboard updates live based on what your group enters.

I forgot to add a player — You cannot add a player to a round live round. You must "End Round." Tap the "+ Add Player." PLEASE NOTE. This will end the round and all the tokens will not transfer to the next round. Look at the history and use that info to re-enter the earned tokens to the new round.

I want to delete a player's tokens — The host of the round (the first person who set up the group) can edit or remove any token before the round ends.

How to Reach Us
Email: Admin@cornerstoneideas.com Please include:

The phone you're using (iPhone 15, Pixel 8, etc.)
Your operating system version (iOS 18.2, Android 14, etc.)
The app version (Settings → About → Version)
A short description of what happened and what you expected to happen
A screenshot if you can grab one

Feature Requests and Feedback

Got an idea for a new token? A scoring tweak? A feature your group keeps asking for? Send it to Admin@cornerstoneideas.com with the subject line "Feature Request." We can't build everything, but we read everything.Bugs and Crashes
If the app is crashing on you, email us with the details above. Screenshots and short screen recordings help a lot.Account and

Data Questions
The Tee Time Tokens app doesn't require an account, and your round data lives on your device. If you'd like to request deletion of anything you've sent us via support email, see our Data Deletion page or just reply to any email from us asking us to delete your messages.

Press, Partnerships, and Business
Admin@cornerstoneideas.comwith subject line "Press" or "Partnership."Response Times
We typically respond within one business day, Monday through Friday. Weekend emails get answered Monday morning — we're probably out playing golf.